Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website or services offered by OpenPlatform ("we", "us", or "our").
Your access to and use of our services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our services.
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.
OpenPlatform provides professional makeup services, including but not limited to:
The specific details, pricing, and availability of these services are subject to change and are described on our website and in our service agreements.
All services require advance booking. Bookings can be made through our website, by phone, or by email. A booking is not confirmed until you receive a confirmation from us and any required deposit has been paid.
For certain services, particularly bridal makeup and large group bookings, a non-refundable deposit is required to secure your appointment. The amount of the deposit and payment terms will be specified at the time of booking.
Our cancellation policy is as follows:
Failure to provide adequate notice may result in forfeiture of your deposit or a cancellation fee equal to 50% of the service cost.
If you arrive late for your appointment, your service may be shortened to accommodate other scheduled appointments. You will be charged the full price of the originally scheduled service.
You agree to disclose any skin conditions, allergies, or sensitivities prior to your appointment. We reserve the right to refuse service if we believe providing the service may pose a health risk to you or our staff.
We expect clients to behave in a respectful manner towards our staff and other clients. We reserve the right to refuse service or terminate a service in progress if a client is disruptive, abusive, or appears to be under the influence of alcohol or drugs.
Clients under the age of 16 must be accompanied by a parent or legal guardian during services. Parental consent is required for clients aged 16-17.
All content on our website, including text, graphics, logos, images, and software, is the property of OpenPlatform or our content suppliers and is protected by copyright and intellectual property laws.
We may take photographs of your completed makeup for our portfolio with your consent. You may request that we do not use your images for marketing purposes.
If you share images of our work on social media, we kindly request that you credit OpenPlatform. Similarly, if we share images of work done on you, we will tag or credit you if requested.
Gift vouchers are valid for 12 months from the date of purchase. They are non-refundable and cannot be exchanged for cash. Lost or stolen vouchers cannot be replaced.
To the maximum extent permitted by applicable law, OpenPlatform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
You agree to indemnify and hold OpenPlatform and its officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
We reserve the right to modify or discontinue any of our services (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
Prices for our services are subject to change without notice. We reserve the right to modify or discontinue any promotional offers at any time.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our services.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms and Conditions, please contact us:
OpenPlatform
498 Carter Turnpike
Edenmouth ML3 8PH
United Kingdom
Email: [email protected]
Phone: +448603634606
Last Updated: April 1, 2024